Returns & Exchanges

At Glo Melanin, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on most skincare products. Please ensure items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring all seals and protective layers are intact to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method within 5-10 business days.